Warranty Policy

All RS Security Co.,Ltd Products Come with a Free Three-Year Warranty
No matter what problem you may encounter during the warranty period, we will do whatever we can in order to resolve the issue. However, you should read through the terms of our warranty to avoid any future misunderstandings.

Our terms are as follows:

Warranty Period
The warranty period starts from the documented delivery date of the product, and it lasts for three years.

What Does the Warranty Cover?
The warranty on all RS Security Co.,Ltd products covers:

– various consumable materials used for repair
– periodical telephone and email check-ups, as well as maintenance advice
– the shipping of damaged or defective pieces back to our factory in order to repair or replace them
– additional maintenance after the warranty expires

On the other hand, our warranty does not cover the following:

– additional costs for any worn-out parts
– repairs of damage caused by improper handling
– repairs of damage caused by unauthorized changes
– natural or man-made disaster damage repairs.

Contact
In case you have any questions about RS Security Co.,Ltd, feel free to contact us at +86-755-28935596.
Email:sales@szrssecurity.com
Skype:rshanbin2008